1. Expenses: Shipping costs and any tax, custom, fee or other cost or expense, foreseeable or unforeseeable, shall be borne solely by the client. If you wish the Product to be insured and/or delivered by any other way other than standard courier service, you must indicate so and pay any applicable additional charges. You must pay any taxes, customs and fees incurred with respect to your order.
2. Processing your order may take up to 3-7 days.
3. Deliveries usually take 10-25 days to arrive, however in rare cases they can take up to 35-50 days.
4. A Product will be deemed delivered to the client, a designated location, delivery point or representative of the client, including a member of the family, or any other person or authority entitled to receive the respective Product. We use third-party couriers to deliver orders, and we are not responsible for any third party acts or omissions including lost or delayed orders. Orders are sent out through regular shipping. If you wish to have them sent with insurance coverage or through express delivery, email us first at support@Eills.com before purchasing to receive a quotation.
5. The Products are manufactured on your demand. We can not cancel your order when it's already printed or shipped or when the Product is damaged. If delivery has been documented in proximity to the occurrence, we will deny a claim for fault unless you provide equivalent documentation. Therefore, to avoid inconvenience we suggest you document any Product immediately upon receipt.
6. Shipping Costs. Shipping costs are non-refundable in any case. If you receive a refund, the cost of return shipping will be deducted from your refund.